Return policy

Please contact us by email to obtain a return authorization number for any product requiring an exchange within 7 days of the date of receipt. Beyond this period, any return request will be refused.

  • Any returned product must be in its original packaging (included) and in good condition.
  • We will not accept any product that has been worn, washed, used and / or damaged.
  • Any product returned without a return authorization number will automatically be returned to the sender at their expense.
  • Transport costs are not refundable under any circumstances.
  • The transport costs for the return of products are the responsibility of the customer, except in the case where the item is defective.
  • Price and availability of products subject to change without notice. We reserve the right to limit quantities.
  • The prices indicated in the SHOP section do not include applicable taxes, Customs charges and customs clearance taxes, if applicable, or shipping and handling charges, unless otherwise specified.
  • Thé à boire reserves the right to accept, refuse or limit your order for any reason whatsoever : credit rating, unavailability of a product or error in the description of the products and / or the price displayed on the site web.
  • Each order is processed on a “first come, first served” basis.
  • Any order placed and validated by Thé à boire will be confirmed to the buyer as soon as possible, either by sending an email.
  • Food products cannot be returned.

Thé à boire uses multiple shipping services to ship its products. Thus, Thé à boire is not responsible for any damage (direct or indirect), loss or expense resulting from shipping. In the event that the order is returned to the sender, Thé à boire reserves the right to be reimbursed for the delivery costs plus 25% for the restocking costs.

Items purchased on SALE or at PROMO prices are FINAL SALE.