FAQ

Sparkling tea

Are your products organic?

Yes, they are organic and it is a priority for our team.

What is Yerba mate?

Yerba mate is a tree that grows in South America and is known for its high caffeine content and its many benefits, for more information click here.

How much caffeine and sugar are in your products?

In our sparkling yerba mate recipe you will find 60 calories, 120mg of caffeine and 14g of sugar per can.

Where can I find these delicious beverages?

They are available in several shops and on our online store.
Find the point of sale nearest to you here.

Are you similar to kombucha?

No. A kombucha is an acidulous drink obtained from the fermentation of green or black tea and sugar by a symbiosis of yeast and bacteria which takes a disc form above the fermentation culture.

How is your mate dried?

We air dried our yerba maté so there is no trace of PAH (polycyclic aromatic hydrocarbons). Traditionally the leaves were dried over a wood fire which produced carcinogenic hydrocarbons due to the smoke and ashes.


Artists

How does it work to have my design on one of your products?

You just have to send us an email at info@theaboire.com with your coordinates.

Delivery

What is the delivery delay?

The delivery time may be different depending on the delivery method chosen at the time of payment. If you have not received your order within the expected time, let us know at info@theaboire.com.

PS: Remember that now with COVID the delivery time can take longer than usual.

What is the delay before my order is sent?

Canada Post, standard delivery, picks up 2 package pickups from our warehouse: Monday and Thursday. The Xpresspost or priority delivery service is delivered the day after your order. We may use other transportation services. It will be specified during your confirmation of purchase.

Can I track my package?

When your order is ready, you will receive an email that will allow you to track your package with Canada Post. Check your junk emails it could be there.

 

Return & warranty

Is it possible to return a damaged can during delivery?

Unfortunately, it is not possible, since it is a food product, but send us a message to let us know what happened info@theaboire.com.

I order clothes that are too small or too big for me, can I exchange it?

Yes you can exchange it, I invite you to follow the steps right here.

What is your privacy policy?

All the information you are looking for for the privacy policy can be found here.

Retail

Is it possible to order large quantities?

Yes it is possible, send us a message at info@theaboire.com.